My KYC is pending

The KYC (Know Your Customer) is a legal procedure in Europe for verifying the identity of buyers in a cryptocurrency project.

You can certainly (this is the intended process and the case for 99% of our investors) make your purchase before completing your KYC. In the very rare event that your KYC is eventually denied, we will fully refund your purchase.

The KYC validation process can take 1 to 7 days. No worries while waiting, and thank you for your patience. You will receive an email as soon as your KYC has been approved.

If, after this period, your KYC is still not validated, you can send us a message via support.